Broken screen, dead battery, or shopping for a phone or accessories? Call, message, or drop by — tell us your device model and what’s going on, and we’ll get back to you with a straight answer.
The fastest ways to reach us
- Call us — [DRFONE_PHONE]. Best for urgent repairs or a quick question while we’re open.
- WhatsApp — [DRFONE_WHATSAPP]. Send a photo of the damage and your model — it’s the easiest way to get an estimate before you come in.
- Email — [DRFONE_EMAIL]. Good for B2B enquiries, quotes for multiple devices, or anything with attachments.
- Visit the shop — walk-ins are welcome. See the address and hours below.
Already know what you need fixed? You can skip the back-and-forth and book a repair directly. Dropped your device off already? Check your repair status any time.
Visit us
Address: [DRFONE_ADDRESS], Nicosia, Cyprus
Opening hours: [OPENING_HOURS]
Map will appear here.
The shop handles repairs, phones, accessories, and parts under one roof — so if you’re not sure which service you need, just come in and we’ll point you in the right direction.
What to include in your message
The more you tell us up front, the faster and more accurate our answer will be:
- Device type and model (e.g. iPhone 14 Pro, Samsung Galaxy S23, Lenovo ThinkPad)
- What happened and the main symptom — photos help a lot
- Whether the device still turns on
- How urgent it is — same-day need or no rush
- How you’d like us to reply: call, WhatsApp, or email
When will we reply?
During opening hours, calls and WhatsApp messages usually get the quickest response. If you message us outside [OPENING_HOURS], we’ll pick it up when we’re back in the shop. Emails may take a little longer than WhatsApp, so for anything urgent, call or message us instead.
Do I need an appointment?
No — walk-ins are welcome during opening hours. That said, messaging us first on [DRFONE_WHATSAPP] means we can check part availability before you arrive, which often saves you a second trip.
Can I get a price over WhatsApp?
In most cases, yes. Send your device model and a photo or description of the problem, and we’ll give you an estimate. The final price is always confirmed after we diagnose the device — and you approve it before any work begins.
Do you support businesses?
Yes — we handle fleets of phones and laptops for companies in Nicosia, including repairs, parts, and device sourcing. See our business device support page or email us at [DRFONE_EMAIL] for a quote.
Which is faster — calling or WhatsApp?
If we’re open, calling [DRFONE_PHONE] gets you an answer on the spot. WhatsApp is better when you want to send photos or you’re contacting us outside opening hours — we’ll reply when we’re back.