Small office, no IT department? DR.FONE keeps your workstations and laptops running — setup, repairs, upgrades, software cleanup and team backups — handled by a local repair lab in Nicosia. Call us when something breaks, or set up a recurring arrangement for your whole office.
What we handle for offices
- Workstation & laptop setup — new machines unboxed, configured, and ready for your team to work on from day one, including data moved over from old devices.
- Repairs — screens, keyboards, batteries, charging issues, overheating and the rest, diagnosed and fixed in our own lab.
- Upgrades — slow office machines often need an SSD or RAM upgrade, not a replacement. We’ll tell you honestly which is worth it per machine.
- Software cleanup — sluggish, cluttered or infected computers cleaned up properly; see our virus & software cleanup service.
- Team backup setup — a sensible backup routine for your team’s machines, so one failed disk doesn’t become a lost week of work.
Honest scope: what we are — and aren’t
We’re a repair lab offering hardware-focused IT support, and we’d rather say that plainly than oversell. We keep the physical machines your team works on healthy: hardware, operating systems, upgrades, cleanups and backups. We are not a full managed-services provider — we don’t run your network, servers or cloud infrastructure. If your office needs that, we’ll say so, and we work happily alongside whoever does.
Ad-hoc or recurring — your choice
- Ad-hoc — something breaks, you call [DRFONE_PHONE] or message [DRFONE_WHATSAPP], we fix it. Per-job pricing, agreed before work starts. No commitment.
- Recurring arrangement — for offices that want a standing partner: priority handling, scheduled check-ups and upgrades, and agreed terms for your account: [B2B_TERMS]. Email [DRFONE_EMAIL] to discuss what fits your office.
Need more than IT support? See our full business device support offering, including bulk repairs for larger device fleets.
How fast do you respond?
Business clients are handled under the agreed service level for their account: [B2B_SLA]. For ad-hoc jobs we give you a realistic timeline when you describe the problem — before you commit to anything.
Do you come to our office, or do we bring machines to you?
Most repairs are fastest at our Nicosia lab, where the tools and parts are. For setups and multi-machine jobs, on-site visits within Nicosia may be possible depending on the job — tell us what you need and we’ll confirm what works.
Do we have to sign a contract?
No. Ad-hoc support needs no contract at all — just call when something breaks. Recurring arrangements are flexible and agreed in writing per account ([B2B_TERMS]), so you only commit to what your office actually needs.