Pop-ups everywhere, a browser that won’t behave, fake “your PC is infected” warnings? DR.FONE in Nicosia cleans malware and adware from laptops and phones — and tells you honestly when a deeper fix is the right call.
Signs your device may be infected
- Constant pop-ups and ads, even outside the browser
- Browser homepage or search engine changed and won’t change back
- Fake antivirus or “call this number” security warnings
- Sudden slowdowns, fans running hard, battery draining fast
- Programs or toolbars you never installed
- On phones: aggressive ads and apps you don’t remember installing
What we remove
Most infections we see are malware and adware on Windows laptops — browser hijackers, junk bundled with downloads, scareware and unwanted background programs. Macs get adware too, and on phones the usual culprit is a malicious or ad-heavy app rather than a classic “virus”. We clean all of these.
Our process: scan, clean, patch, advise
- 1. Scan — we examine the system with proper tools to find what’s actually there.
- 2. Clean — malware, adware, hijackers and their leftovers removed; browser settings restored.
- 3. Patch — system and security updates applied so the same hole isn’t open tomorrow.
- 4. Advise — we show you what let it in and how to avoid a repeat, in plain language.
An honest word about severe infections
Most cleanups succeed without drastic measures. But some infections — ransomware especially, and deeply embedded malware — can’t be trustworthily removed by cleaning alone. In those cases the honest fix is a full wipe and reinstall, and we’ll tell you so rather than sell you a half-clean machine. We attempt to back up your files first wherever possible; with ransomware-encrypted files we’ll be straight with you about what is and isn’t realistic. A working backup is the best defence — see our backup setup service.
Your privacy matters
Scanning a device means seeing what’s on it. We handle every device confidentially and access only what is needed to find and remove the infection, in line with GDPR and our privacy policy. Your files stay yours — we keep no copies.
Prevention beats cleanup
- Download software only from official sites and app stores
- Never call numbers from pop-up “security warnings” — they’re scams
- Keep your system and browser updated
- Keep a backup, so even the worst case is recoverable
Think you’re infected right now? Disconnect the device from Wi-Fi and bring it in. Questions first? Call [DRFONE_PHONE] or message us on [DRFONE_WHATSAPP].
Are Macs immune to viruses?
No — that’s a myth that ages worse every year. Macs see fewer classic viruses but plenty of adware, browser hijackers and scam software. If your Mac is behaving oddly, it’s worth a check.
Can phones really get viruses?
Mostly what phones get is adware and malicious apps rather than classic viruses — apps that flood you with ads, ask for permissions they shouldn’t have, or impersonate real services. The fix is finding and removing the offending app and checking what it had access to, which is exactly what we do.
Will my files survive the cleanup?
In a routine malware or adware cleanup, yes — we remove the infection, not your data. If the infection is severe enough to need a wipe and reinstall, we tell you first and attempt to back up your files before anything is erased. With ransomware, honestly, encrypted files can’t always be saved — we’ll assess and tell you straight.
What does virus removal cost?
Cleanup starts from [STARTING_PRICE] and typical jobs take around [SERVICE_TIME_ESTIMATE], depending on how deep the infection goes. We confirm the price with you before any chargeable work.