Request a Repair

Phone, tablet, or laptop acting up? Tell us the model and what’s wrong, and DR.FONE in Nicosia will assess it free of charge — you approve the price before any work begins.

How to book a repair

  • 1. Tell us about your device — send the model and the issue by phone [DRFONE_PHONE], WhatsApp [DRFONE_WHATSAPP], email [DRFONE_EMAIL], or simply walk into the shop during [OPENING_HOURS].
  • 2. Free assessment — we diagnose the device and find the real fault, not just the symptom.
  • 3. You approve the price — we quote you clearly before touching anything. No approval, no work, no charge.
  • 4. We repair and notify you — once it’s fixed and tested, we let you know it’s ready for pickup. You can check your repair status any time.

An online booking form is on its way as part of the full website. Until then, a quick call or WhatsApp message does the same job — and usually gets you an estimate within the conversation.

What to tell us

A little detail up front makes your quote faster and more accurate:

  • Device model — e.g. iPhone 14 Pro, Samsung Galaxy S23, MacBook Air M2, Lenovo ThinkPad
  • What’s wrong — what happened, the main symptom, and whether the device still turns on. Photos help a lot on WhatsApp.
  • How urgent it is — need it back fast, or no rush
  • How to reach you — call, WhatsApp, or email

What we repair

Phones (iPhone, Samsung, and other Android brands), laptops and MacBooks, plus data recovery and software problems. Common jobs include screens, batteries, charging ports, cameras, speakers, liquid damage, and devices that won’t start. Not sure your issue is repairable? Send it over anyway — the assessment is free, and we’ll tell you honestly whether a repair is worth it. Browse all repair services for details.

How much will my repair cost?

Repairs start from [PRICE_FROM], and the exact price depends on your model and the fault. We confirm the final price after diagnosis, and you approve it before any work begins — the number never changes behind your back.

How long will it take?

Most common repairs are completed within [SERVICE_TIME_ESTIMATE]. Complex faults or parts we need to order take longer — we give you a realistic timeframe with your quote, not a guess.

Do I need an appointment?

No — walk-ins are welcome during [OPENING_HOURS]. Messaging us first on [DRFONE_WHATSAPP] lets us check part availability for your model before you arrive, which often saves a second trip.

What if my device can’t be fixed?

We tell you straight after the diagnosis. If a repair doesn’t make sense, we’ll walk you through the options — recovering your data, trading the device in, or a replacement from our phone selection. You only ever pay for work you approved.